Frequently Asked Questions – Guest Accommodations

Q: How do we access the mill accommodations once we arrive? You will receive an email three days ahead of time with the code to the lockbox.

Q: Can we book multiple accommodations together for larger groups? Yes, you can book each space (loft, retreat, yurt) separately online as long as there is availability. The combination of spaces will comfortably sleep 20. If you are interested in hosting an event in the ground floor event space, see here.

Q: Can we bring our dog(s)? Yes! The mill is dog-friendly and they will LOVE it here. We do ask that dogs stay off the beds and couches unless they are on a dog blanket (provided). Especially wet dogs! There is a tie out you can use outside, and dogs can roam free but please be careful of the road, cars drive fast around the corner.

Q: Is there wifi? Yes! The password can be found on the side of the fridge.

Q: What is included in the kitchen? Are there plates, glasses, etc. all there? The kitchen is fully equipped with pots, pans, and dishes for over a dozen people. There are some staples like sugar, olive oil, spices, and honey from our bees. There is also a nearby grocery store and LCBO in downtown Paisley if you need anything.

Q: Is there soap or other toiletries? Yes! We have partnered with Oneka Elements – plant based body care made in Quebec. The lavender/ angelica is heavenly. Kitchens and washrooms also have soaps and other toiletries.

Q: Is there a TV so we can watch programs at night? Yes, there is a TV with some channels as well as Netflix and other apps for watching programs. You can use the mill’s Netflix account and there is Spotify or Youtube for music. There is also a vintage record player and some great records to enjoy (Loft side only).

Q: Is there a washer/ dryer? There is bedding and towels provided. There is a washer and dryer. Note that the dryer is an ultra low-energy heat pump style so it takes longer to cycle. You can also use the laundry line outside.

Q: What type of heating/ cooling is there? We have a heat pump for each bedroom and living space to provide heating & cooling and a Jotul gas stove for additional heating. In the loft side, there is also in floorheating.

Q: Is there a map for how to get to the various trails on the site, the fire pit, the yurt, etc? Yes, there are marked trails and also a map of the trails inside each suite.

Q: Is there a fire pit we can use? Firewood? Yes, there is a fire pit near the river with log seating, as well as firewood. Check our our trails map for how to get there. Please fully put out the fire before you leave, there is a bucket provided to collect river water.

Q: How should we leave the space when we are done? What do we need to do before we leave? It is appreciated if you strip the beds that are used and wash your dishes. Duvet covers can be left in place as they are cleaned on a rotation. The rest of the work can be left to the cleaner. Please make sure you turn down the heat/ cooling before you leave, turn off the fireplace, and close any windows/skylights, if needed. lock up the mill and put the keys back in the lockbox. Check out time is 11am.

Q: There used to be an option to clean at the end of your stay, to reduce the cost of the booking. Is that still available? Yes, if you prefer to clean (linens, washrooms, vacuum, etc.) we can deduct the cleaning fee from your final invoice. Please let us know if you would prefer to do that. (Note that it will take at least 2 hours to clean the Loft and 3 hours to clean the Retreat space…not a small job!)

Q: What do we do if we have any questions while we are there? Please text Emma at 905-524-5931. If there is an emergency, call 911. If there is a problem that needs to be looked at we have great neighbours I can reach out to for help, so please let me know!

Q: Closest public beach and sandy beach? Our favourite beach is actually the closest, located here just beside the northern access to MacGregor Point Provincial Park. There is usually space to park but note that it is rocky. The closest public sandy beach is in Port Elgin, but there are great public beaches in Southhampton, Sauble, and all along Lake Huron. MacGregor Provincial Park is amazing for hiking etc, but note there is an entry fee. The sunsets at Lake Huron are amazing and it is just 20 minutes away!!

Q: Where is the best place locally for cross country skiing? Glad you asked because we LOVE cross country skiing too! The Brant Tract is just 10 minutes south on Highway 3 and has many great trails. Sawmill Nordic Centre is half an hour north in Hepworth. Day passes are $10 for adults and $2 for kids! MacGregor Point Provincial Park also has excellent ski trails as well as a skating loop through the forest!

Q: Is there a canoe we can borrow? Do we need to bring life jackets, paddles? Yes, we have a 16 foot plastic canoe you can borrow. It is heavy but great for the Teeswater and Saugeen Rivers as you don’t need to worry about it getting scratched. Let me know if you are thinking of using the canoe and we can share more info. We have roof tie downs, paddles, 2 adult life jackets and one child’s. Besides the boat, the other items are located in the silo building (there is a key to access it on the keyring). We also have paddling maps for the Saugeen which show the various access points.

Q: Can we post photos of our stay on social media? Yes, of course! And please do tag the Paisley Mill on Facebook and Instagram. 

Q: When should we pay you? When you make your reservation, you will be asked to pay a 25% deposit. The remainder will be owed just before your stay. You will receive a reminder a few days ahead of time. Payment is simple online via paypal or etransfer, however if you would like to pay by an alternate method, let us know.

Q: What is the cancellation policy? Your 25% deposit can be refunded (minus a 10% admin fee) up to 14 days before the beginning of your stay. After that, the deposit is non- refundable but you will not be charged for the remainder of payment.

%d bloggers like this: